CHANNEL / SUPPORT

Direct assistance

Tell us what happened.

Send us a concise description and we will take it from there. Support is handled by the people building the products.

01

Product support

Something is not working.

Include the app name, device, operating-system version, and the steps that led to the issue. Screenshots help when available.

support@osseks.com
02

General contact

Everything else.

Product ideas, partnerships, press, or a simple question about the studio can go directly to our general inbox.

hello@osseks.com
Response targetWithin two business days.

Critical issues are prioritised. No ticket maze, no chatbot handoff.